Privacy Policy
How we collect, use, and protect your information
Last updated: January 25, 2026
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Postmarkr ("we", "our", or "us") operates the postmarkr.com website and mail service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Information We Collect
Account Information
When you create an account, we collect your email address and name. If you sign in with Google, we receive your basic profile information.
Mailing Information
To send mail on your behalf, we collect recipient addresses and your uploaded documents (PDF files). We also store your return address if you choose to save it.
Payment Information
We use Stripe to process payments. Your payment card details are collected and processed directly by Stripe and are never stored on our servers.
Usage Data
We automatically collect information about how you use our service, including pages visited, actions taken, and device information. This helps us improve our service.
How We Use Your Information
- Provide our service: Print and mail your documents via USPS
- Process payments: Charge for mail services through Stripe
- Send updates: Notify you about mail status and delivery tracking
- Improve our service: Analyze usage patterns to enhance features
- Communicate with you: Respond to support requests and send important notices
Data Retention
Documents: Your uploaded PDF files are encrypted in transit and at rest, then permanently deleted within 7 days after printing.
Mailing history: We retain records of your mailings (addresses, dates, tracking) for your reference and potential support needs.
Account data: Your account information is retained until you delete your account.
Security
We use industry-standard security measures to protect your data, including 256-bit SSL encryption for all data transmission, encrypted storage for documents, and secure authentication. No human at Postmarkr ever reads or reviews the content of your documents.
Your Rights
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and associated data
- Export your mailing history
- Opt out of marketing communications
To exercise these rights, contact us at hello@postmarkr.com.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or by posting a notice on our website. Your continued use of the service after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at hello@postmarkr.com.